Disclaimer
Purpose and Legal Framework
This disclaimer supplements all legal documents published on the AURORAASH website, in accordance with French consumer law, electronic commerce law, and applicable European provisions. It defines the limits of liability of JOHN MCBRIDE, the independent operator of the website, in the sale of outdoor furniture, garden equipment, storage solutions, shading systems, rain protection, and outdoor decorations intended for consumers residing in metropolitan France.
Limitation of Liability for Website Content
The operator regularly updates the product pages, technical descriptions, dimensions, visuals, and pricing information on the website. Despite the checks carried out, it cannot guarantee the absolute absence of typos, omissions, or minor differences in visual rendering between the photograph and the delivered product, related to users' terminal screens or industrial manufacturing variations. These minor discrepancies cannot engage the operator's liability as long as they do not affect the use and conformity of the goods.
Disclaimer Related to Product Use and Installation
All marketed items are intended for private and family use, in accordance with the assembly and maintenance instructions provided. The operator declines all liability in the event of property damage or personal injury resulting from non-compliant installation, improper use, insufficient maintenance, modification of the product, or professional use not authorized by the product page.
Limitation of Liability Related to Shipping
Our shipments are entrusted to independent carriers: USPS, DHL Express, UPS, and FedEx. The operator ensures the correct preparation of packages and the transmission of tracking numbers, but cannot be held responsible for delays, losses, damage, or customs incidents attributable to the carrier or external events. However, our customer service assists consumers in initiating claims with the relevant service provider.
Temporary Website Unavailability and Force Majeure
The operator cannot guarantee permanent availability of the website. Interruptions related to technical maintenance, network failures, or server failures cannot engage its liability. Similarly, the operator is released from all liability in the event of contractual non-performance caused by an event of force majeure recognized by French law: natural disasters, strikes, logistical blockades, administrative closures, or any event beyond its control.
Preservation of Consumers' Legal Rights
This disclaimer may in no way limit or remove the mandatory legal rights of consumers provided for by the Consumer Code and European texts. It does not apply in the event of gross negligence by the operator, a proven product defect, non-conformity of the goods, or failure to meet legal warranty obligations. Any request related to these points will be handled by customer service from Monday to Friday from 09:00 to 17:00 (CET/CEST).