Terms of Use and Disclaimer
Purpose of the Terms of Use
These general terms of use govern access to and use of the AURORAASH brand website, which is accessible to any adult consumer residing in France. They define the rights and obligations of users and the website operator in the context of all browsing, consultation, and commercial transactions.
Website Use Rules
Every user agrees to use this website for strictly personal and non-commercial purposes, in accordance with French laws and regulations. It is prohibited to reproduce, modify, distribute, or illegally exploit the content, images, product descriptions, and visuals of the AURORAASH brand. Any fraudulent use of the website is subject to legal penalties.
Delivery Terms and Rates
The order preparation time is 1 to 3 calendar days. The standard delivery time is 3 to 5 calendar days, for a total delivery time between 6 and 12 calendar days. Standard shipping costs are 9.99 euros per order. Any order of an amount greater than or equal to 399.99 euros benefits from free delivery on French metropolitan territory.
Disclaimer
AURORAASH undertakes to ensure the regular update of product information, prices, and commercial terms. However, the brand cannot be held responsible for disruptions beyond its control, notably delivery delays caused by carriers, bad weather, exceptional closures, or shifted public holidays. The brand's liability is limited exclusively to the legal obligations defined by the French Consumer Code.
Consumer Dispute Mediation
In the event of a disagreement between the user and the AURORAASH brand regarding a transaction, after-sales service, or refund, You have the right to free recourse to a consumer mediation organization approved in France to resolve the dispute amicably, before any legal action. You can notably contact the e-commerce mediator of the FEVAD: 60 rue de la Boétie, 75008 Paris, website: https://www.mediateurfevad.fr.
Changes to the Terms
AURORAASH reserves the right to modify these general terms of use at any time, in accordance with the regulations in force. The modifications come into effect upon their publication on this website and apply to all subsequent uses of the website.